Customer Information

100% GUARANTEED AUTHENTICITY

We assure you that all our products are 100% authentic and original.

PAYMENT

Bank Transfer: Kindly note that it may take 1 to 2 business days for the banking system to confirm your payment. This could potentially delay the shipment of your order, as we process shipments only after receiving the payment. If the payment is delayed for more than 4 working days, your order will be automatically canceled, assuming the customer no longer wishes to proceed with the purchase. You can place a new order at any time. Please ensure that all personal information, including address, email, and bank details, are accurately provided. 2 s Cosmetique cannot be held responsible for any issues arising from incorrect information.

RETURN & EXCHANGE We offer a full refund for damaged goods. Please send us photos of the damage upon receiving the products at (I’ll provide the contact information later). Kindly note that depending on your bank, it may take additional working days for the credit to appear in your bank account. We reserve the right to refuse a refund for items that have been used, damaged on the recipient’s end, or are no longer in acceptable resalable condition. We do not take responsibility for any charges or delays incurred on the recipient’s end, as they may vary based on each country’s customs regulations.